Confessions of A Bride-To-Be #11: The Wedding Rings

We started our search for wedding rings a month ago and made our rounds among the usual suspects such as Love & Co, Lee Hwa, Soo Kee and Goldheart.

I was disappointed by the service provided by the local stores. Sales assistants were not forthcoming to serve but maybe that’s what happens when you both look like you are fresh from college. Not once, did anyone ask “What kind of designs are you looking for?” when we were browsing. Wouldn’t that be the most basic question to ask your customer, so you can recommend designs to sell to them?

If you ask me, I would say Love & Co had the best service among the stores we visited. But even so, the sales assistants were generally not well-trained and couldn’t answer some of our questions.

Just before we visited the jewellery stores, we had purchased an Agnes B bag from the Raffles City outlet, for his Mom’s birthday. I wish I could remember the name of the sales assistant who had served us, because he was patient and provided commendable service, from beginning to end. When we told him that we were worried the recipient might not like the design, he gladly offered to write an exchange card, so she could bring the bag for an exchange, without the sales receipt (and hence without finding out the price).

It’s ironic that the level of service you receive when you shop for wedding rings which easily cost at least 4 to 10 times than an Agnes B utility bag, is nothing to shout about.

Pardon the digressing, but if you’ve been following this space for a while, you would know that one of my pet peeves is poor service. Anyway, one of Love & Co’s designs did catch my eye but we decided to look around more.

And i'm glad we waited.

Thanks to Eadwine’s recommendation, we bought our wedding bands at eClarity, Shaw Centre, where we were served by Amanda, the owner. eClarity offers engagement rings, wedding bands, other jewellery and lots and lots of diamonds (from what I understand, their diamonds are cheaper because you don’t pay for the marketing).

If you like personalized service and reasonable prices, this is the place for you. Don’t forget to make an appointment though, because I don’t think they don’t accept walk-ins.